National Service

Maintenance, MAC, network & telecom — nationwide

After the rollout, somebody still has to keep it running. Sprinter is the national service arm for low-voltage, physical security, network, and telecom systems — one partner across every location instead of a different vendor in every city.

Pairs with our National Deployments program — the same team that installs your sites can maintain them.
What's Covered

Everything you need after install

Whether it's a routine MAC ticket, a network cleanup, or a phone system change — one call, one PM, one invoice across every site.

Preventive Maintenance

Scheduled inspections, firmware updates, cleaning, and health checks for cameras, access control, AV, and network gear.

Moves, Adds & Changes (MAC)

Workstation moves, new drops, camera relocations, badge/reader changes, and AV reconfigurations — coordinated across every site.

Network Maintenance

Switch and AP firmware, VLAN cleanup, cable certification re-tests, IDF tidy-ups, and proactive remediation before things break.

Telecom Service

VoIP/UCaaS moves and changes, handset replacements, SIP trunk troubleshooting, and porting support for multi-location accounts.

On-Demand Dispatch

Need a tech on site this week? Submit a ticket and we'll dispatch a vetted, badged technician anywhere in the U.S.

SLA-Backed Response

Next-business-day standard, with 4-hour and same-day options available for critical sites and retail brands.

Why Sprinter

One service vendor, every site

Multi-location brands and MSPs use Sprinter as their outsourced field-service arm. We standardize ticketing, rate cards, and closeout documentation so you don't have to manage a different integrator in every market.

Talk to a service manager
  • All 50 states + Canada coverage
  • Single portal for tickets across every site
  • One invoice, one PM, one escalation path
  • Vetted, badged technicians in every metro
  • Standard rate cards — no per-site negotiation
  • Photo-documented closeout on every visit
How We Fit In

We work with your team — not around them

Most of our clients already have IT leadership or an MSP. Sprinter is built to extend that team, fill specific gaps, or run the full stack — whichever fits.

You have an internal IT team

We work alongside your IT director or staff — covering cabling, AV, physical security, after-hours coverage, and project surges so your team can stay focused on what they do best.

You're another MSP or IT firm

We're a referral-friendly subcontractor for cabling, low-voltage, Verkada, AV, and multi-site rollouts. Your client stays your client — we just run the install under your brand or ours.

You have no internal IT

We're your full IT department — helpdesk, infrastructure, cybersecurity, cabling, networking, and security on a single fixed monthly plan.

Request a Call

Set Up National Service Coverage

Share your site list and service needs — we'll come back with a rate card and SLA options within one business day.

  • 1-business-day response
  • Free on-site assessment in WI
  • No-pressure, no-obligation
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Need a service partner across every location?

Send us your site list — we'll build the coverage plan around your brand standards.

Or call us: 888-711-9669
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